SMC Performance Plus 

Who We Are

SMC Consulting - Performance Plus founded in 1991 continues to meet the emerging needs of the workplace today.   

Small, medium and large operations have benefited from our unique consulting approach that has our performance coaches become a true partner in your journey to success.  As an “internal coach” we recognize that to ensure your organization is able to sustain your desired performance improvement outcomes our consulting services must be fully transparent and owned by you and your people.  From day one we seek to develop user friendly resources, tools and templates that will meet your specific needs, can be supported by your operational infrastructure and can be confidently adopted by your people. It is our belief that the true test of “ethical consulting” is the diligent willingness to ensure an organization can succeed without long-term consulting support.  

We appreciate your need to see a return on your investment and understand that long-term sustainability is key.  We know from experience that this sustainability factor needs to be incorporated into each and every initiative from the onset. It is our attention to embed practical controls into your daily operations that can both sustain improvements and support a continuous improvement culture.

Our Business

SMC Performance Plus has cultivated credibility across diverse occupational sectors including; Manufacturing, Health Care, Education, Government, Community & Social Services, Corrections, Addictions, Business Retail and Information Technology.

Using the SMC Four-pronged Performance Improvement Model we are quick to assess the unique needs of our customers and design effective end-user performance enhancing training and development initiatives.

We can help you to integrate and re-engineer technology-based solutions that promote inclusive sustainable systemic process improvements.

Using a proven teacher/leader coaching model our consultants instill confidence and build trust across all levels of your organization. Working with your key stakeholders (union and management), SMC Performance Plus builds upon your organizations existing resources and provides a series of tools and resources to support your team’s success.

 Book Release 4th Qtr 2021-1st Qrt 2022

                    The Awakening                        How a Global Pandemic Changed the World

 Awards and Recognition

SMC Performance Plus is proud of the numerous awards and accomplishments of our customers.  We salute the leadership teams, employees and families who are diligently co-creating workplace innovation for today and tomorrow. 

Ontario Leadership Award 2020 - BPW Ontario

Global Community Champion for Women's Empowerment - UN Women Empower Women 

Peterborough Examiner - Sheila Crook back home to launch business

Peterborough Examiner - Peterborough native receives National Leadership Award    (Award photo)

Bio - Sheila Crook Founder SMC Performance Plus